Pretty poor reaction to need for increased training given that documents produced by law firms are so important! "When talking to law firms about training, I often hear the following statements: 'It's so easy, you don't need training'; 'If you can't learn it in an hour, it's not worth knowing'; and my favorite, 'We're getting documents out the door.' "Law firms often use arguments like those mentioned above to skimp on training. However, there can be real bottom-line consequences to this kind of thinking. Training your users on proper document formatting can mean the difference between a document that will...
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