Can you hear me now? 5 Tips for Effective Client Communication

"The single biggest problem with communication is the illusion that it has taken place." George Bernard Shaw Those legal professionals who are effective in client communications are those who stop, for just a moment, to reflect upon who their clients are, the client's personal make up and whether they are in the legal field familiar with legal terminology. To be effective is knowing that both the receiver and the communicator’s interests and backgrounds are considered. That means a good communicator has listened to his receiver. Clients always prefer appropriate language that meets their level of understanding and expectations while avoiding... Read more →

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"Paralegals in position to improve reputation of legal profession"

Well, yeah! This is indeed a welcome news article: "Paralegals are critical to improving the reputation of lawyers in the community. The legal profession still suffers from negative stereotypes and some do indeed think we're better off 'at the bottom of the sea,' as the lawyer joke goes. Paralegals can pull lawyers out of this muddy, messy, pool of disrepute by displaying the following qualities. * Honesty and integrity * Professionalism * Giving back through pro bono work and volunteering * Enthusiasm" Author Elizabeth Balfour's speech at the annual San Diego Paralegals' Association Luncheon in June 2006 provided criteria for... Read more →

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9 Tips for Office Parties

Office party guidance compiled by Kring & Chung from Department of Labor information. Who knew the DOL cared this much about parties? "The United States Department of Labor’s Working Partners for an Alcohol-and Drug-Free Workplace has prepared two highlight articles titled, Send Your Employees a Safe and Sober Message About Office Parties and Drinking and Nine Tips for Office Celebrations. "We prepared an article highlighting key points in these articles and a section on employer liability for accidents that are caused by intoxicated employees who drive home after a company sponsored holiday party. We hope this information will be helpful... Read more →

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Day, Berry Merges, Becomes 'Day Pitney'

News of a law firm merger in Connecticut, 'driven by client needs': "Day, Berry & Howard, one of the state's largest law firms, will change its 74-year-old name as it merges with a New Jersey-based law firm to double its staff of lawyers and extend its geographic reach. "Day, Berry's merger with Pitney Hardin, based in Morristown, N.J., will create a firm with about 400 lawyers and nine offices stretching from Boston to Washington, D.C. The combined firm will be known as Day Pitney, taking the portion of each firm's name that would be the most recognizable to clients, executives... Read more →

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"Baker Botts Hosts 'Love Shack' for Clients"

Goodness gracious -- read what's going on in Texas! "'Thanks for the business; now here's a little "Rock Lobster.'" "It's an adventurous dish for any big Texas firm to serve its clients to show its appreciation. But the Dallas office of Houston-based Baker Botts presented that and more at its annual client appreciation party Feb. 25. "Lest anyone be confused, the above-mentioned crustacean is not a fancy seafood entree but rather an infectious dance tune sung by the legendary Athens, Ga.-based new wave band The B-52's. Baker Botts -- which traces its origins back to 1840 and counts former U.S.... Read more →

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