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SR. PRACTICE SUPPORT COORDINATOR
Downtown Los Angeles, CA
Major firm
Here is an opportunity for those whose technical skills are stronger than their substantive skills.
The Senior Practice Support Project Coordinator will receive a generous total compensation package. Bonuses are awarded in recognition of individual and firm performance. Eligible employees can participate in a comprehensive benefit program including healthcare, life and disability insurance, flexible spending accounts, a 401k plan, and more! In addition, employees receive 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure.
As a Senior Practice Support Project Coordinator, you will contribute your expertise to managing the daily project processes within the Practice Support Center (PSC) and functions performed by the PSC staff, including Analysts, Specialists and Technicians. You will assist with providing advanced technical case support and guidance to the PSC staff as well as to the attorneys, paralegals and their clients with regards to electronic discovery, document reviews, productions and trial support. Your responsibilities as a include accomplishing these and other critical functions:
· Managing the daily project operations and ensures the highest quality of project delivery and support. Assisting the PSC staff with active projects and performs quality assurance checks on projects completed by other PSC members.
- Educating PSC members regarding current practice support software and tools, including but not limited to Concordance, CaseLogistix, CaseMap, TimeMap, LiveNote, DealProof, iCONECTnXT, CPI, Relativity, Clearwell, LAW, iPRO.
- Converting, merging and validating data accurately using a variety of tools such as text editors, spreadsheets, batch files, databases and proprietary tools. Detecting and debugging issues with databases and data.
- Serving as the main point-of-contact when escalating technical issues related to practice support databases, corruptions, data manipulation, network issues, scripts, etc.
- Providing high level of support to the PSC staff with regards to case-related database maintenance, uploads, productions, indexing, automation, testing, backups, restores and related issues that may arise.
- Acting as a liaison between the local office Discovery Technology Project Manager (DTPM) and other Practice Support Services (PSS) teams, customers, and vendors to promote communication and to ensure projects are completed within specifications. Provides a seamless and easy transition of work between the DTPM and PSC teams.
- Consulting and assisting attorneys, paralegals and staff when necessary with hardcopy and electronic discovery projects and overall litigation services such as coordinating collections, productions, depositions, and trial presentations.
- Advising and supporting legal teams regarding document reviews including the advantages of vendor hosting versus in-house solutions, as well as the technical support in relation to query
- Working with the Manager to create standards and procedures regarding processing, review and production of documents and electronically stored information (ESI) as well as project workflow, data storage, and quality assurance.
· Assisting PSS staff with the coordination of industry vendors to complete case related projects such as processing and data review. Providing advice regarding the selection of third party vendors to supply litigation services. Managing the effective execution of projects undertaken by vendors.
As a Senior Practice Support Project Coordinator, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful candidate must have excellent leadership skills (e.g.., organizing, planning, mentoring, troubleshooting, problem-solving and decision-making); the ability to undertake large, long-term projects, develop alternative methods to complete them, and implement solutions; sound understanding of e-discovery law and practice; knowledge of issues arising from foreign languages and character sets, ability to advise on forensic recovery and examination of data and / or ability to advise on preservation, collection and processing of data in USA, EU and Asian countries preferred; excellent knowledge and proficiency in e-discovery (EDD) processing tools, early case assessment and review platforms such as IPRO, Clearwell, LAW, Recommind, etc.; thorough End-User and Administration knowledge of litigation support tools such as Concordance, iCONECT, LiveNote, Sanction, CaseMap, and TimeMap; sound understanding of database technology required, including but not limited to relational and flat file database systems, data types, indexing and queries; the ability to create MS Access databases and / or support SQL 2005 preferred’ thorough knowledge and proficiency in PC applications, including MS Office; knowledge of and proficiency in the use of batch files and proprietary tools for the management and manipulation of files and data; analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend, and implement solutions to practice support problems; ability to troubleshoot systems, practice support third party software(s) and network error; well developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the firm.
A Bachelor’s degree is Computer Science of Information Systems is preferred. Six (6) years relevant experience may be considered in lieu of a degree. Six (6) years of practice support experience and three (3) years of relevant coordinator experience is requires. Occasional travel is required. This role may require after business hours availability to perform essential duties. Qualified candidates are encouraged to apply by clicking the Apply Now link.
LITIGATION PARALEGAL EMPLOYMENT LAW - PORTLAND, OR MAJOR FIRM
Experienced litigation paralegal for Portland, OR major firm. Excellent opportunity for 5+ years experience. Great firm. You'll work directly with 5 fantastic attorneys on
Seeking Director of Sales
Our client is looking to add a high-caliber sales executive to its team who will be responsible for regional sales. This high level Sales Director role will develop new accounts in the western region. Elluma Discovery is a recognized expert in the field and is growing rapidly. This position will be key to our aggressive growth objectives. The position is based in Los Angeles.
The client offers a full range of EDRM including eDiscovery processing, document hosting, attorney review and production. They have a deep, technical forensic background and are looking for an experienced sales executive with strong law firm and corporate contacts within California.
Responsibilities
· Develop and deliver sales proposals and to respond to RFPs for ediscovery products as required
· Actively generate and prospect new business leads
· Actively participate in the creation of strategies to reach company goals
· Pitch eDiscovery and forensics products and services via in-person meetings and webinars
· Work with existing customers to strengthen relationships
· Educate clients and prospects via email, phone and other vehicles
· Maintain an accurate sales pipeline using Salesfore
· Work with CEO to strategize sales of ediscovery services to sophisticated customers in order to achieve revenue quotas
· Establish and cultivate long-term client relationships to ensure client loyalty and to generate residual revenue
· Coordinate with production team to ensure seamless delivery of products and services
· Recommend new technical services and services modifications
Desired Skills & Experience
· Proven track record in selling electronic discovery (ESI), attorney document review or legal services to Fortune 1000 and AM Law 200 firms (Must have ability to develop contacts with decision makers in the marketplace)
· Have a strong entrepreneurial spirit
· Proven track record in selling and consistently meeting or exceeding quota
· Deep understanding of the eDiscovery marketplace
· Strong technical skills with the ability to demonstrate various eDiscovery software
· Bachelor’s degree or equivalent experience
· 3-5 years of proven sales experience in the electronic discovery market place.
· Strong new business development skills that include cold calling, prospecting, strong follow up skills with multiple meetings, team selling, account planning and closing
· Strong aptitude and comfort with technology and service
· Deep understanding and proven track record in solution selling with the ability to generate new business while maintaining repeat business
· Exceptional communication skills that include proposal writing, listening and presenting
· Experience in using CRM system (Salesforce is preferred)
· Superior client-facing skills
· Ability to manage the sales process and set objectives
· Strong evidence of building successful internal and external relationships
Compensation
Base + commission and benefits. Exact compensation is flexible based upon on experience and track record and weighting of base + commission.
Company Overview
The firm is a privately held, nine-year old professional services firm that serves the legal community. We provide three core services: Electronic discovery and data processing, computer forensics, and expert witness services.
The firm offers all phases of the EDRM cycle from collections, forensics, processing, consulting and testimony.
They have an industry-leading, robust eDiscovery processing platform to handle high-volumes of data processing.
The staff is comprised of computer experts with advanced computer degrees, industry certifications and years of litigation support experience. We have strong experience in eDiscovery, and tackling cutting-edge litigation challenges such as complex database forensics. Our expert witnesses have provided opinions in cases involving trade secrets, IP theft, user activity, intrusion, document authentication, mobile devices and electronic discovery.
The company will grow dramatically in the next year and this position will be central to our efforts. We are an entrepreneurial firm seeking highly motivated people who love solve technical problems and enjoy procedural challenges. The ideal candidate will enjoy a fast-paced environment that consistently provides intellectual stimulation. He or she will seek to build a career with a dynamic company in a thriving new business sector that will experience explosive growth for years to come.
To apply, send resume to chere.estrin@theolp.org.
